FAQs

We want all of your questions answered.

In order to ensure quality and add our personal touch, the turnaround time for our classic unaltered rings is currently 4-6 weeks. Custom designed rings may take longer. Please email us with any questions.

We use an American Standard for sizing. We recommend going to at least two local jewelers to be measured. This also provides an opportunity to try on rings and see what width feels comfortable to you. Do not use a printable ring sizer from the internet, because the sizing is extremely inaccurate.

If you ordered the wrong size, your wood ring can be resized! That’s the beauty of buying a precious metal ring. The unfortunate part is that the wood will need to be replaced. This will be at an extra cost but is not bad compared to replacing an entire precious metal ring.

Precious metal rings: in some cases if there is an extreme difference in the size we may need to make a new ring.

Titanium, Steel and Zirconium rings, unfortunately, are not resizable.

The good news is if you return the ring that cannot be sized in its original condition, we will happily give you a 50% credit towards a new ring.  We love you that much!

Yes, you can! You can add the desired ring(s) to your cart and sign up with ShopPay in the checkout.

Yes, there are many ways to: All of the woods, inlays, stones, and settings are interchangeable.

We can also use materials you may have.  Clients have sent wood from a tree on a farm they grew up with, others, from a tree they will marry under.  Stones and shells have been sent that couples collected together to be inlaid in their rings. Also, faceted stones from a family ring can be used as a setting.

With proper care, your ring will last a lifetime. A wood boat in the salty sea will last well over 100 years with proper care. It’s the same with a wood ring. We use an extremely hard resin that is used for wood boats specific to the salty sea.

To us, proper care looks like taking off your ring while working with tools, gardening, playing sports and anything else that will scratch or potentially damage your ring.  This will help to preserve your ring. 

We practice ethical and sustainable practices and sourcing. Our precious metals are 100% recycled and we use conflict-free stones. Each diamond must go through the Kimberly Process before we purchase it.

We are concerned about deforestation and often illegally imported wood. All imported woods have to comply with the Lacey Act. A lot of our woods have been salvaged from hurricane downed trees, non-indigenous trees growing in the United States and other countries and often we use salvaged wood from orchards and residential areas, old barn wood, and prunings.

All custom made and specially made rings are Final Sale and are not eligible for refunds or returns.

We will accept returns on our classic unaltered preexisting designs within two weeks of receiving for a 50% credit towards a new ring. 

Engraved rings cannot be returned for a 50% credit.

If you are unsure if a ring is eligible for a return please contact us at cs@chasingvictory.com

We provide a one-year warranty on all of our rings from the date of completion. If any issues arise in the first year, we will repair your ring free of charge. The wood inlay and finish are warranted for life. It is your responsibility to ship and insure your jewelry. Chasing Victory will return your ring insured once repaired.

Yes! We proudly offer Charles & Colvard Forever One Colorless Moissanites. They include a certificate of authenticity and limited lifetime warranty.

The Blackening will wear off of the outer wear layers of the Damascus. The lower layers will retain the black eventually looking like our Damascus Wood Interior Ring.

Zirconium rings will hold the blackening. It is as hard are Sapphire and will take a lot of wear and tear. Once Zirconium is blackened it becomes harder than Titanium but will receive minor scratches.

Have a cool idea for a ring?  We’d love to hear it.